Privacy Policy

Privacy Policy

Last updated: 6 June 2026

At Swadish Indian Restaurant & Takeaway, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, make an enquiry, use our online ordering system, book a table, or interact with us online.

Swadish Indian Restaurant & Takeaway is an Indian Restaurant in Brighouse offering authentic Indian cuisine, dine-in service and takeaway options for customers in Brighouse and surrounding areas including Rastrick, Clifton, Hipperholme, Bailiff Bridge, Huddersfield and Halifax.

1. Who We Are

This website is operated by:

Swadish Indian Restaurant & Takeaway
Address: Phoenix House, Phoenix Street, Brighouse, HD6 1PD
Phone: 01484 442 399
Email: info@swadishbrighouse.co.uk
Website: www.swadishbrighouse.co.uk

For the purposes of UK data protection law, Swadish Indian Restaurant & Takeaway is the data controller for the personal information we collect directly through this website, by phone, by email, through contact forms, or through direct customer communication.

Where online ordering or table booking is provided through a third-party system, that third-party provider may also act as a separate data controller or data processor for the information you submit through its platform.

2. What Personal Information We Collect

We may collect personal information when you use our website or contact us directly. This may include:

• Your name
• Email address
• Phone number
• Message or enquiry details
• Booking-related information, where provided directly to us
• Takeaway order-related information, where provided directly to us
• Customer service information
• Any information you choose to provide when contacting us
• Website usage information, such as pages visited, device type, browser type and IP address
• Cookie and analytics information, where applicable

We only collect information that is necessary for running our restaurant, responding to enquiries, managing customer communication, improving our website and providing a better customer experience.

3. Online Orders and Table Bookings

Our online ordering and table booking services are provided through third-party systems.

When you place an online takeaway order, make a collection order, request delivery, or book a table through our website, you may be redirected to or interact with a third-party ordering or booking platform.

These third-party providers may collect and process personal information such as your name, phone number, email address, order details, booking details, delivery or collection information, payment details and any notes you provide with your order or booking.

Swadish Indian Restaurant & Takeaway may receive the information needed to prepare your order, manage your booking, contact you about your request, or provide customer service. However, the third-party provider is responsible for how it collects, processes, stores and protects the information you enter into its system.

We recommend that you read the privacy policy of the relevant third-party ordering or booking provider before submitting your details.

If you have a question about an order or booking made through a third-party system, you can contact Swadish Indian Restaurant & Takeaway directly. However, some data-related requests may need to be handled by the third-party provider.

4. How We Use Your Personal Information

We may use your personal information to:

• Respond to enquiries
• Manage customer communication
• Help with table booking enquiries
• Help with takeaway, delivery or collection order queries
• Prepare and fulfil orders received through a third-party ordering system
• Manage bookings received through a third-party booking system
• Contact you about your order, booking or enquiry
• Provide customer support
• Improve our website, services and customer experience
• Maintain website security
• Keep business and transaction records
• Comply with legal, accounting or regulatory obligations

We do not sell your personal information.

5. Our Lawful Basis for Using Your Data

Under UK data protection law, we must have a lawful reason for using your personal information.

We may rely on the following lawful bases:

Contract

We may use your information when it is necessary to provide a service you have requested, such as responding to an enquiry, helping with a takeaway order, or managing a table booking.

Legitimate Interests

We may use your information where it is necessary for the legitimate running of our restaurant and takeaway business. This includes responding to customers, managing enquiries, improving our website, maintaining security, handling customer service and keeping business records.

Consent

We may rely on your consent where you have agreed to receive marketing messages, special offers or updates from us.

We may also rely on consent for certain non-essential cookies or tracking technologies where required.

Legal Obligation

We may use or keep certain information where required by law, including for tax, accounting, legal, regulatory or compliance purposes.

6. Contact Forms and Enquiries

When you contact Swadish Indian Restaurant & Takeaway through our website, by phone, email, social media or any contact form, we may collect your name, contact details and message.

We use this information to respond to your enquiry, provide information about our Indian restaurant and takeaway services in Brighouse, help with customer service, or deal with any request you have made.

7. Payments

Where online payments are available for takeaway orders, delivery orders, collection orders or table booking deposits, payments are processed by secure third-party payment, ordering or booking providers.

Swadish Indian Restaurant & Takeaway does not directly store full debit card, credit card or payment account details on this website.

Any payment information you provide through an online ordering, booking or payment system is processed securely by the relevant third-party provider in accordance with its own privacy policy, security standards and legal obligations.

8. Marketing and Special Offers

We may send you marketing messages, offers or restaurant updates where you have agreed to receive them, or where we are otherwise allowed to do so under UK law.

Marketing may include information about special offers, seasonal offers, takeaway promotions, restaurant updates or new menu items.

You can unsubscribe from marketing emails or messages at any time by using the unsubscribe link, replying to the message, or contacting us directly.

We will not sell your personal information to third parties for their own marketing purposes.

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website work properly, improve performance, understand visitor behaviour and improve the customer experience.

Cookies and similar technologies may be used for:

• Essential website functions
• Website security
• Spam protection
• Remembering preferences
• Website analytics
• Measuring website performance
• Improving website content
• Understanding how visitors find and use our website

Essential cookies may be used because they are needed for the website to function.

For non-essential cookies, such as certain analytics, advertising or tracking cookies, we will ask for your consent where required.

You can usually manage or disable cookies through your browser settings. If a cookie banner is available on our website, you can also use it to manage your cookie preferences.

10. Third-Party Services

We may use trusted third-party services to help operate our website, restaurant and takeaway services. These may include:

• Website hosting providers
• Email providers
• Online ordering platforms
• Table booking systems
• Payment processors
• Analytics tools
• Security and spam protection tools
• Social media platforms
• Delivery or collection support services, where applicable

Where online ordering or table booking is provided by a third party, that provider may act as an independent data controller or processor for the information you submit through its platform.

Swadish Indian Restaurant & Takeaway only receives the information necessary to manage your order, booking, enquiry or customer service request.

11. Social Media

If you contact us or interact with us through social media platforms such as Facebook, Instagram, TikTok, WhatsApp or Google Business Profile, those platforms may also collect and process your personal data under their own privacy policies.

We recommend checking the privacy settings and privacy policies of any social media platforms you use.

12. Google Business Profile and Reviews

If you leave a review, send a message, ask a question, or interact with Swadish Indian Restaurant & Takeaway through Google Business Profile, Google may process your personal data under its own privacy policy.

We may respond to reviews or messages where appropriate, but we do not control how Google collects, displays or processes your personal information.

13. How Long We Keep Your Information

We keep personal information only for as long as necessary.

Typical retention periods may include:

• Enquiry information: kept for a reasonable period to respond and provide customer service
• Booking-related information: kept for business and customer service purposes
• Order-related information: kept for accounting, tax, legal and business record purposes
• Marketing consent records: kept until you unsubscribe or withdraw consent
• Website analytics data: kept according to the settings of the analytics tool used
• Customer service records: kept where needed to handle queries, complaints or disputes

We may keep some records for longer where required by law, accounting rules, tax requirements, dispute handling, insurance purposes or legitimate business needs.

14. How We Protect Your Information

We take appropriate steps to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.

These steps may include:

• Secure website hosting
• Password-protected systems
• Limited staff access where appropriate
• Website security tools
• Software updates
• Secure payment processing through third-party providers
• Careful handling of customer information

No website or online system can be guaranteed to be completely secure, but we take reasonable steps to protect the information we handle.

15. Sharing Your Information

We may share your information where necessary with:

• Staff members who need it to manage enquiries, bookings, orders or customer service
• Online ordering providers
• Table booking providers
• Payment processors
• Website and IT service providers
• Email and communication providers
• Analytics and security providers
• Accountants, legal advisers or professional service providers
• Regulators, authorities or law enforcement where required by law

We do not sell your personal data.

16. International Transfers

Some third-party services, such as website hosting, analytics tools, email platforms, ordering systems, booking platforms or cloud software providers, may process data outside the UK.

Where this happens, we expect appropriate safeguards to be in place in accordance with UK data protection law.

17. Your Data Protection Rights

Under UK data protection law, you may have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information
• Ask us to restrict how we use your information
• Object to certain uses of your information
• Withdraw consent where we rely on consent
• Request a copy of your data in a portable format, where applicable
• Complain to the Information Commissioner’s Office

If your request relates to information submitted through a third-party online ordering or table booking system, we may need to direct you to the relevant third-party provider, as they may be responsible for handling that information.

18. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve your concern.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

ICO Website: ico.org.uk
ICO Helpline: 0303 123 1113

19. Children’s Privacy

Our website is intended for general restaurant and takeaway customers.

We do not knowingly collect personal information from children without appropriate consent.

If you believe a child has provided personal information through our website, please contact us and we will take appropriate steps to remove it where necessary.

20. Links to Other Websites

Our website may contain links to third-party websites, including online ordering platforms, booking systems, payment providers, social media pages and review platforms.

We are not responsible for the privacy practices, content or security of third-party websites. You should read the privacy policy of any third-party website before submitting personal information.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements, third-party systems or business operations.

The latest version will always be available on this page.

22. Contact Us

For any questions about this Privacy Policy or how we use your personal information, please contact:

Swadish Indian Restaurant & Takeaway
Address: Phoenix House, Phoenix Street, Brighouse, HD6 1PD
Email: info@swadishbrighouse.co.uk
Phone: 01484 442 399
Website: www.swadishbrighouse.co.uk